Contact information
At BROADLANEGLOBAL, we’re committed to providing helpful and reliable customer service. Whether you have a question about a lighting product, need assistance with an order, or require support after your purchase, our team is here to help.
We aim to respond to all customer enquiries as quickly as possible.
Customer Support
Email
📧 support@broadlaneglobal.com
Phone: +1 505-528-5177
Business Address
BROADLANEGLOBAL
421 West Broadway, Suite 302 #900
Council Bluffs, IA 51503
United States
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
How We Can Help
We’re happy to assist you with:
- Product information and recommendations
- Order status and tracking
- Shipping and delivery enquiries
- Returns and refunds
- Product specifications and installation information
- Warranty questions
- General customer enquiries
Before Contacting Us
To help us assist you efficiently, please include the following information in your email:
- Your full name
- Your order number, if applicable
- A clear description of your enquiry
- Photos of any damaged, defective, or incorrect items, if relevant
Our Commitment
At BROADLANEGLOBAL, we believe that the right lighting can enhance the comfort, atmosphere, and style of any space. We offer a selection of lighting products designed to complement different interiors, combining modern design with practical functionality.
Our team is here to provide helpful support throughout your shopping journey, from choosing the right lighting solution to answering questions about your order.
We value your trust and strive to make your shopping experience as smooth and straightforward as possible.
We look forward to hearing from you!